…  Due To Call Volume

 

 

 

 ” Pretend for a moment that you’re the owner of a giant retail store in a populated, commercial area.  Pretend that it’s Black Friday and throngs of holiday shoppers are in your store looking to score big deals on coveted items.

You’ve done your homework.  You’ve spent the last several months preparing for this all-important day, the day that officially kick-starts the holiday shopping season.

You’ve stocked up on product and merchandize, you’ve doubled your staff, you’ve expanded your store hours, essentially you’ve done everything you could to ensure the day runs as smooth as possible so that you can maximize profit.

Now imagine that before every transaction is completed you have to call the government so that they may sanction the sale.  It’s standard protocol, you’re accustomed to doing it, but on this day, arguably the busiest shopping day of the year, for some reason, the government is not picking up the phone. “