Comcastic Service Disconnection

 

 

    Give a listen to THE MOST FRUSTRATING and infuriating “customer service” representative that you have ever witnessed . It’s no wonder the family has chosen to cancel their Comcast service . I know we have all experienced an obnoxious corporate phone rep at one time or another but this fool takes the cake .

 

 

 

 

 

 

 

” So! Last week my wife called to disconnect our service with Comcast after we switched to another provider (Astound). We were transferred to cancellations (aka “customer retention”).

  The representative (name redacted) continued aggressively repeating his questions, despite the answers given, to the point where my wife became so visibly upset she handed me the phone. Overhearing the conversation, I knew this would not be very fun.

  What I did not know is how oppressive this conversation would be. Within just a few minutes the representative had gotten so condescending and unhelpful I felt compelled to record the speakerphone conversation on my other phone.

  This recording picks up roughly 10 minutes into the call, whereby she and I have already played along and given a myriad of reasons and explanations as to why we are canceling (which is why I simply stopped answering the rep’s repeated question — it was clear the only sufficient answer was “Okay, please don’t disconnect our service after all.”).

  Please forgive the echoing and ratcheting sound, I was screwing together some speaker wires in an empty living room! “

 

 

HT/Digg